Jeep Grand Cherokee / 2002
2002 Jeep Grand Cherokee problems
Owners have filed 1,771 complaints about the 2002 Jeep Grand Cherokee with NHTSA. Air bags account for 27.6% of them — narrowly the most common, ahead of visibility at 19.5%.
Complaints1,771
Crashes98
Fires23
Injuries131
Deaths9
What owners report breaking
Air bags 27.6% · 488
Visibility 19.5% · 345
Service brakes, hydraulic 10.4% · 185
Engine and engine cooling 8.6% · 152
Seats 5.1% · 91
Electrical system 5.0% · 88
Power train 3.4% · 60
Steering 2.3% · 41
Severity
Of those complaints, 98 describe a crash, 23 describe a fire, 131 report an injury and 9 report a death.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2002 sits 7th by complaint volume. 2014 draws the most.
Filings have fallen off, 3 in the last three years against 11 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 74,000 miles.
In owners' own words
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/22/16*lj updated 04/26/16. Air bags
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. Air bags
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/6 Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…