Jeep Grand Cherokee / 2004
2004 Jeep Grand Cherokee problems
Owners have filed 1,572 complaints about the 2004 Jeep Grand Cherokee with NHTSA. Air bags account for 20.9% of them — the clear leader, ahead of visibility at 13.5%.
Complaints1,572
Crashes149
Fires33
Injuries106
Deaths3
What owners report breaking
Air bags 20.9% · 328
Visibility 13.5% · 213
Service brakes, hydraulic 10.5% · 165
Seats 9.5% · 149
Electrical system 9.2% · 145
Vehicle speed control 4.9% · 77
Steering 4.7% · 74
Engine and engine cooling 3.5% · 55
Severity
Of those complaints, 149 describe a crash, 33 describe a fire, 106 report an injury and 3 report a death.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2004 sits 10th by complaint volume. 2014 draws the most.
Filings have fallen off, 8 in the last three years against 33 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 64,000 miles.
In owners' own words
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Air bags
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…