Jeep / Grand Cherokee / 2014
2014 Jeep Grand Cherokee problems
Owners have filed 3,416 complaints about the 2014 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 14.3% of them, narrowly the most common, ahead of power train at 13.9%.
Complaints3,416
Crashes230
Fires58
Injuries189
Deaths0
What owners report breaking
Electrical system 14.3% · 488
Power train 13.9% · 476
Engine 11.9% · 408
Seats 10.0% · 341
Unknown or other 8.0% · 273
Service brakes 7.4% · 253
Air bags 6.1% · 210
Seat belts 5.5% · 187
Severity
Of those complaints, 230 describe a crash, 58 describe a fire and 189 report an injury.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2014 draws the most complaints of any of them.
Filings have fallen off, 312 in the last three years against 635 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 47,000 miles.
In owners' own words
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of nhtsa campaign numbers: 14v634000(electrical system) and 14v391000 (electrical system); however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Electrical system
I keep getting a message that states the 911 system needs maintenance. Shortly after I started getting that message, when starting my Jeep my screen will stay blank for about 3-5 minutes before coming on. When it is blank the vehicle will switch between air conditioning and heat, high fan and low fan speed. When the screen is blank I am unable to do anything.....Even using the buttons below the screen do not work. Electrical system · reported at 55,000 miles
On feb 10th 2017 while driving to work the car lost its power in the middle of the highway, abs failed, power steering failed, and every indicator on the dash board lit up. When the car finally stopped, car shut down while it was in gear. After further inspection at the Jeep dealership, it was determined that alternator was at fault and caused the car to stall and electronics to fail. Costing $1,600 in repairs Electrical system · reported at 40,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…