OwnerReports

2015 Jeep Grand Cherokee problems

Owners have filed 1,765 complaints about the 2015 Jeep Grand Cherokee with NHTSA. Power train accounts for 19.8% of them — narrowly the most common, ahead of seats at 17.7%.

Complaints1,765
Crashes181
Fires35
Injuries119
Deaths0

What owners report breaking

Power train 19.8% · 350
Seats 17.7% · 312
Engine 11.3% · 199
Unknown or other 10.8% · 191
Electrical system 7.8% · 137
Air bags 5.8% · 102
Fuel/propulsion system 4.2% · 74
Seat belts 3.3% · 58
Severity

Of those complaints, 181 describe a crash, 35 describe a fire and 119 report an injury.

Reading the numbers

Across the 33 model years of the Jeep Grand Cherokee in this data, 2015 sits 8th by complaint volume. 2014 draws the most.

Filings have fallen off, 287 in the last three years against 466 in the three before. The issues here may already have been addressed.

The median odometer reading at the time of complaint was 41,000 miles.

In owners' own words

The contact owns a 2015 Jeep Grand Cherokee. While parked, the vehicle independently rolled away and crashed into a parking sign and a building. The air bags did not deploy. A police report was not filed. There were no injuries sustained. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and provided the contact with case number: 337-98083. The failure mileage was 20,000. Power train · reported at 20,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked and unoccupied, it rolled backwards, jumped a curb, and crashed into a tree. There were no injuries and a police report was not filed. On numerous occasions, the gear lever failed to shift into the selected gear. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000. Power train · reported at 18,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Power train

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Jeep Grand Cherokee years

Compare all 33 model years →