Tesla / Model X / 2023

2023 Tesla Model X problems

Owners have filed 272 complaints about the 2023 Tesla Model X with NHTSA. Steering accounts for 16.9% of them, the clear leader, ahead of forward collision avoidance at 9.6%. A further 33.1% were filed without a specific system named.

Complaints272

Crashes35

Fires2

Injuries24

Deaths0

What owners report breaking

Unknown or other 33.1% · 90

Steering 16.9% · 46

Forward collision avoidance 9.6% · 26

Electrical system 7.7% · 21

Structure 4.8% · 13

Service brakes 3.7% · 10

Air bags 3.3% · 9

Lane departure 3.3% · 9

Severity

Of those complaints, 35 describe a crash, 2 describe a fire and 24 report an injury.

Reading the numbers

Across the 7 model years of the Tesla Model X in this data, 2023 sits 4th by complaint volume. 2016 draws the most.

Filings are rising, 225 in the last three years against 47 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 1,942 miles.

In owners' own words

The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button. Steering

In many near hit collisions where I need to honk the horn, memory reflexes goes to press down the center of the steering wheel to alert but the horn button isnât there on this vehicle. Itâs put as a button on the right side but after 25,000 Miles and at least 4 times, I could not locate it quick enough. This is a serious safety issue. Steering

I find the horn button on the side of the steering to be dangerous. When in an emergency I find it very difficult to locate the horn button when the steering is not at it's regular position. I think the horn should be at the center. The manufacturer should replace the steering with another that has a horn in the center of the steering. Steering

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Tesla Model X years

2016 690 complaints · 21.9% suspension 2017 419 complaints · 17.2% electrical system 2018 309 complaints · 15.2% forward collision avoidance 2019 173 complaints · 15.0% suspension 2020 217 complaints · 17.1% suspension 2022 210 complaints · 21.0% steering

Compare all 7 model years →