Tesla Model X / 2020
2020 Tesla Model X problems
Owners have filed 212 complaints about the 2020 Tesla Model X with NHTSA. Suspension accounts for 17.5% of them — narrowly the most common, ahead of forward collision avoidance at 14.2%.
Complaints212
Crashes34
Fires0
Injuries15
Deaths0
What owners report breaking
Suspension 17.5% · 37
Forward collision avoidance 14.2% · 30
Electrical system 13.2% · 28
Unknown or other 9.4% · 20
Vehicle speed control 8.5% · 18
Steering 8.5% · 18
Lane departure 5.7% · 12
Structure 5.2% · 11
Severity
Of those complaints, 34 describe a crash and 15 report an injury.
Reading the numbers
Across the 7 model years of the Tesla Model X in this data, 2020 draws comparatively few complaints; 2016 is the outlier year.
Filings have fallen off, 62 in the last three years against 111 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 5,000 miles.
In owners' own words
We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on. Suspension
I saw a warning light briefly about the suspension then the car started making very large squeals is sounds like metal on metal in the steering underneath me as the driver and the front end - looked at the suspension pictures and not seeing anything with the ride on the computer screen. I have 62,000 mikes on my car - owned it for a little more than 14 months - drive a lot as a real estate broker Suspension
My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times. Suspension
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…