Tesla Model X / 2018
2018 Tesla Model X problems
Owners have filed 305 complaints about the 2018 Tesla Model X with NHTSA. Forward collision avoidance accounts for 15.4% of them — narrowly the most common, ahead of suspension at 12.1%.
Complaints305
Crashes62
Fires4
Injuries29
Deaths0
What owners report breaking
Forward collision avoidance 15.4% · 47
Unknown or other 12.8% · 39
Suspension 12.1% · 37
Electrical system 11.8% · 36
Structure 7.2% · 22
Vehicle speed control 6.2% · 19
Steering 5.9% · 18
Service brakes 4.6% · 14
Severity
Of those complaints, 62 describe a crash, 4 describe a fire and 29 report an injury.
Reading the numbers
Across the 7 model years of the Tesla Model X in this data, 2018 ranks 3rd by complaint volume — 2016 draws the most.
Filing volume has held steady, 104 in the last three years against 117 in the three before.
The median odometer reading at the time of complaint was 10,400 miles.
In owners' own words
The contact owns a 2018 Tesla Model X. The contact stated that while driving at approximately 70-75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,200. Forward collision avoidance · reported at 41,200 miles
The vehicle was in cruise control and had a phantom braking event. The vehicle was going at 70 mph and suddenly braked even though there was significant distance between the car in front and nothing on the road. The sun was glaring on the road and possibly the car detected the shadow on the road as an object and braked because of it. Forward collision avoidance
Since Iâve owned this car in Jan, 2018, the auto driving system seems to think there are obstacles and auto brakes abruptly for no reason. In addition, the car fails to break sometimes when there are cars directly in front of the car. Forward collision avoidance
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…