Jeep Grand Cherokee / 2021
2021 Jeep Grand Cherokee problems
Owners have filed 664 complaints about the 2021 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 17% of them — narrowly the most common, ahead of steering at 15.4%.
Complaints664
Crashes36
Fires11
Injuries23
Deaths0
What owners report breaking
Electrical system 17.0% · 113
Steering 15.4% · 102
Engine 9.0% · 60
Power train 8.4% · 56
Unknown or other 8.3% · 55
Exterior lighting 6.3% · 42
Fuel/propulsion system 5.6% · 37
Lane departure 5.4% · 36
Severity
Of those complaints, 36 describe a crash, 11 describe a fire and 23 report an injury.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2021 sits 24th by complaint volume. 2014 draws the most.
Filings have fallen off, 264 in the last three years against 396 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 18,000 miles.
In owners' own words
Vehicle code: C1562-98 AIR PUMP CONTROL - air suspension compressor is overheating or there's a problem with the control system, leading to issues with adjusting the vehicle's height. With further inspection he found a leak in the air bag fittings. Vehicle Power Control Module has caused vehicle to shutoff while driving on the highway. Air suspension and electrical issues continued after 60 days of attempted repairs. Electrical system
VEHICLE LOCKS ARE NOT WORKING SAFELY. When locking doors on the vehicle the doors are easily opened when you pull the handle while sitting in the vehicle. All doors will open which is very dangerous especially since my grandkids sit in the back and can open the doors while the vehicle is in motion. I have a video showing the doors locked and i am able to open the doors when the vehicle is driving down the road. Electrical system
The car keeps dying while Iâm driving and saying âshift to parkâ and then slamming on the brakes and dying. The card is 4 years old with 44k miles. I had to sit on the side of the road in 93 degree heat in Florida while pregnant and waiting on a tow truck. How has someone not died because of this? Iâve seen SEVERAL posts of people saying the same thing happened to theirs. Itâs SO unsafe. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…