Dodge Durango / 2011
2011 Dodge Durango problems
Owners have filed 1,185 complaints about the 2011 Dodge Durango with NHTSA. Electrical system accounts for 43.7% of them — far more than any other system, ahead of engine at 15.1%.
Complaints1,185
Crashes29
Fires85
Injuries14
Deaths0
What owners report breaking
Electrical system 43.7% · 518
Engine 15.1% · 179
Fuel/propulsion system 10.0% · 119
Service brakes 6.6% · 78
Power train 4.3% · 51
Unknown or other 4.2% · 50
Steering 2.3% · 27
Electronic stability control (ESC) 1.8% · 21
Severity
Of those complaints, 29 describe a crash, 85 describe a fire and 14 report an injury.
Reading the numbers
Across the 21 model years of the Dodge Durango in this data, 2011 sits 6th by complaint volume. 1999 draws the most.
Filings have fallen off, 26 in the last three years against 84 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 66,190 miles.
In owners' own words
The vehicle started smoking while parked. Vehicle will not start. It was taken to a collision center, but they couldn't figure out what the problem is. The vehicle was later taken to the Dodge dealer and they still have not determined the problem or cause. Their guess is that there was a shortage, or problems with the tipm (totally integrated power modules) and they also have not been able to start the vehicle. Electrical system · reported at 49,000 miles
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Electrical system
Vehicle began on occasion, to not start, to shut down after starting and for the fuel pump to continue to run after the car was shut down causing the battery to be run down. It has been determined to be a failed tipm unit at the cost of $963.04 For a vehicle that is 3 years old. The dealer ship is aware of the issues however chrysler hotline said they are unaware of any problems and will not cover the part. Electrical system · reported at 68,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…