Jeep Grand Cherokee / 2010
2010 Jeep Grand Cherokee problems
Owners have filed 171 complaints about the 2010 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 26.9% of them — the clear leader, ahead of power train at 12.9%.
Complaints171
Crashes18
Fires5
Injuries4
Deaths0
What owners report breaking
Electrical system 26.9% · 46
Power train 12.9% · 22
Engine 12.3% · 21
Unknown or other 7.6% · 13
Service brakes 5.8% · 10
Air bags 5.8% · 10
Vehicle speed control 5.3% · 9
Wheels 2.9% · 5
Severity
Of those complaints, 18 describe a crash, 5 describe a fire and 4 report an injury.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2010 draws comparatively few complaints; 2014 is the outlier year.
Filings have fallen off, 7 in the last three years against 40 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 70,000 miles.
In owners' own words
When I try to start my car I turn the key and all the lights come on but the car will not start. The battery is new. The starter doesn't engage at all. Also when I try to lock or unlock the car with the key fob I have to press the key fob 10-15 times to get it to work. I brought it to my local dealer multiple times for the same issue and they said there wasn't anything wrong with it. Electrical system · reported at 85,000 miles
When Jeep is started after being parked. Wont shift out of park. When ignition is turned off, engine continues to run even after key is removed. All other electric components turn off except for engine. Safety release button was pushed to get Jeep out of gear, but when put back in park, it gets stuck again. Is there a recall on ignition switch or module switch thats causing this? Electrical system · reported at 120,000 miles
Reference: nhtsa campaign number: 10v200000 while driving, if the vehicle goes over a bump in the road the key fob may fall out of the ignition module. While stationary, the key may be removed from the ignition switch (win module) prior to placing the shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash. Electrical system · reported at 150,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…