Volkswagen / Atlas Cross Sport / 2024

2024 Volkswagen Atlas Cross Sport problems

Owners have filed 186 complaints about the 2024 Volkswagen Atlas Cross Sport with NHTSA. Electrical system accounts for 19.4% of them, narrowly the most common, ahead of forward collision avoidance at 14%.

Complaints186

Crashes5

Fires1

Injuries2

Deaths0

What owners report breaking

Electrical system 19.4% · 36

Forward collision avoidance 14.0% · 26

Unknown or other 12.4% · 23

Back over prevention 9.1% · 17

Engine 8.6% · 16

Visibility/wiper 5.9% · 11

Lane departure 4.3% · 8

Power train 4.3% · 8

Severity

Of those complaints, 5 describe a crash, 1 describe a fire and 2 report an injury.

Reading the numbers

Across the 4 model years of the Volkswagen Atlas Cross Sport in this data, 2024 ranks 2nd by complaint volume; 2021 draws the most.

Filings are rising, 179 in the last three years against 7 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 21,350 miles.

In owners' own words

The Digital Display Continues to drop connection to phone when driving. Digital display drops blue tooth - will recycle and not auto connect Will state that it needs wifi connection and action must be taken on phone while driving. VW - has claimed to be working on a fix for over a year. Every dealer visit does not resolve issue. Electrical system

The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem after at least 4 attempts. Electrical system

After an Over the air update to the vehicle the Infotainment system constantly reboots. When this happens you get a braking error message, can't use the HVAC system or maps. It is at the dealer for the 2nd time for this same issue. Hoping if enough of us bring this up a recall will have to be issued! Electrical system

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Volkswagen Atlas Cross Sport years

2020 166 complaints · 19.9% electrical system 2021 284 complaints · 19.0% electrical system 2022 117 complaints · 18.8% service brakes

Compare all 4 model years →