Toyota / Grand Highlander / 2024
2024 Toyota Grand Highlander problems
Owners have filed 356 complaints about the 2024 Toyota Grand Highlander with NHTSA. Power train accounts for 14% of them, narrowly the most common, ahead of engine at 10.7%. A further 16.6% were filed without a specific system named.
Complaints356
Crashes10
Fires1
Injuries6
Deaths1
What owners report breaking
Unknown or other 16.6% · 59
Power train 14.0% · 50
Engine 10.7% · 38
Fuel/propulsion system 9.8% · 35
Air bags 8.4% · 30
Vehicle speed control 6.7% · 24
Electrical system 6.2% · 22
Structure 5.3% · 19
Severity
Of those complaints, 10 describe a crash, 1 describe a fire, 6 report an injury and 1 report a death.
Reading the numbers
Filings are rising, 345 in the last three years against 11 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 16,455 miles.
In owners' own words
I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD for the wheel alignment. I told them this looks like a drive train or suspension issue but there were hesitant to check it. Power train
The vehicle randomly wonât go when starting out from a complete stop. You can push the gas pedal to the floor and it will barely move. Almost got hit in an intersection trying to make a left turn. Toyota is aware of the problem and has a TSB and did an ECM update but the problem persists. Itâs scary when it happens. Canât trust the vehicle. Power train
Vehicle intermittently fails to accelerate when accelerator pedal is depressed after stopping. Vehicle may move extremely slowly for several seconds and then suddenly regain power. This has occurred while entering/intersecting traffic and has resulted in near-collision situations. Dealer cannot duplicate the problem. Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…