Jeep / Grand Cherokee L / 2023
2023 Jeep Grand Cherokee L problems
Owners have filed 139 complaints about the 2023 Jeep Grand Cherokee L with NHTSA. Suspension accounts for 28.8% of them, the clear leader, ahead of electrical system at 16.5%.
Complaints139
Crashes5
Fires2
Injuries0
Deaths0
What owners report breaking
Suspension 28.8% · 40
Electrical system 16.5% · 23
Forward collision avoidance 11.5% · 16
Unknown or other 5.8% · 8
Engine 4.3% · 6
Service brakes 4.3% · 6
Steering 4.3% · 6
Visibility 3.6% · 5
Severity
Of those complaints, 5 describe a crash and 2 describe a fire.
Reading the numbers
Across the 3 model years of the Jeep Grand Cherokee L in this data, 2023 ranks 3rd by complaint volume; 2021 draws the most.
The median odometer reading at the time of complaint was 58,000 miles.
In owners' own words
I picked up my wife from the airport and Iâm on 76 going home. As I am driving about to switch lanes I hear a pop, so I am thinking that I got a flat tire. As I pull over I check all my tires nothing is flat. I look under my car and I see that my rear suspension spring on the right side of my tire is hanging down. Now I am waiting for a tow, so I can take it back to the dealer. Suspension
The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Suspension
The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. Iâm worried the recall was not done correctly. Suspension
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…