Volkswagen / Jetta / 2021
2021 Volkswagen Jetta problems
Owners have filed 104 complaints about the 2021 Volkswagen Jetta with NHTSA. Service brakes account for 24% of them, the clear leader, ahead of electrical system at 12.5%.
Complaints104
Crashes6
Fires0
Injuries3
Deaths3
What owners report breaking
Service brakes 24.0% · 25
Electrical system 12.5% · 13
Forward collision avoidance 10.6% · 11
Unknown or other 10.6% · 11
Fuel/propulsion system 8.7% · 9
Air bags 4.8% · 5
Engine 4.8% · 5
Lane departure 4.8% · 5
Severity
Of those complaints, 6 describe a crash, 3 report an injury and 3 report a death.
Reading the numbers
Across the 26 model years of the Volkswagen Jetta in this data, 2021 draws comparatively few complaints; 2009 is the outlier year.
Filings are rising, 60 in the last three years against 44 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 9,000 miles.
In owners' own words
The right rear brake disk and inner pad wore out prematurely. Only the inside of the brake disk and pad were worn, metal to metal. ALL other brake disks and brake pads were "normal" for a car with 22,000 miles. Service brakes
Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem. Service brakes
The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…