2018 RAM 2500 problems
Owners have filed 3,854 complaints about the 2018 RAM 2500 with NHTSA. Service brakes account for 47.8% of them, far more than any other system, ahead of electrical system at 12.4%.
Complaints3,854
Crashes59
Fires5
Injuries15
Deaths2
What owners report breaking
Service brakes 47.8% · 1842
Electrical system 12.4% · 476
Service brakes, hydraulic 12.0% · 463
Vehicle speed control 8.9% · 342
Forward collision avoidance 6.4% · 245
Unknown or other 2.7% · 103
Steering 2.3% · 87
Power train 1.9% · 75
Severity
Of those complaints, 59 describe a crash, 5 describe a fire, 15 report an injury and 2 report a death.
Reading the numbers
Across the 11 model years of the RAM 2500 in this data, 2018 draws the most complaints of any of them.
Filings are rising, 2042 in the last three years against 1722 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 53,000 miles.
In owners' own words
Hydraulic control unit has failed on the ABS system at 50k miles causing breaks to lock up when wet or heavy load also loss of traction control. Tried to get fixed immediately in April 2023 but was told no stock by dealer and still waiting. I feel that the truck is unsafe to drive but I have no options to have it fixed. I had a previous repair done at he dealer with the same issues at 15k miles while under warranty. Service brakes
2018 Ram 2500 Tradesmen 6.7 liter diesel. My ABS hydraulic control unit failed at 41000 miles. I paid over $1400 to have a new HCU installed. It failed again at 82000 miles. In Nov 2024, NHTSA Recall Number 24V-896 was issued. 2 years later I am now at 109,000 miles and there still is not a remedy available for my truck, and Stellantis refuses to refund me the $1400 for the original reapir cost that failed. Service brakes
ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied. Service brakes
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…