Ford Explorer / 2018

2018 Ford Explorer problems

Owners have filed 875 complaints about the 2018 Ford Explorer with NHTSA. Structure accounts for 32.8% of them — far more than any other system, ahead of engine at 10.7%. A further 18.5% were filed without a specific system named.

Complaints875

Crashes28

Fires9

Injuries24

Deaths0

What owners report breaking

Structure 32.8% · 287

Unknown or other 18.5% · 162

Engine 10.7% · 94

Electrical system 6.7% · 59

Power train 5.4% · 47

Engine and engine cooling 3.3% · 29

Back over prevention 3.0% · 26

Suspension 2.4% · 21

Severity

Of those complaints, 28 describe a crash, 9 describe a fire and 24 report an injury.

Reading the numbers

Across the 33 model years of the Ford Explorer in this data, 2018 sits 20th by complaint volume. 2002 draws the most.

Filings are rising — 464 in the last three years against 259 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 44,000 miles.

In owners' own words

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Structure

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Ford Explorer years

2015 2,217 complaints · 18.2% structure 2016 3,025 complaints · 19.3% structure 2017 2,042 complaints · 31.7% structure 2019 337 complaints · 43.9% structure 2020 1,681 complaints · 28.1% power train 2021 554 complaints · 20.6% power train

Compare all 33 model years →