Ford / Explorer / 2015

2015 Ford Explorer problems

Owners have filed 2,262 complaints about the 2015 Ford Explorer with NHTSA. Structure accounts for 18.2% of them, narrowly the most common, ahead of steering at 15.4%. A further 17.9% were filed without a specific system named.

Complaints2,262

Crashes55

Fires1

Injuries143

Deaths0

What owners report breaking

Structure 18.2% · 411

Unknown or other 17.9% · 404

Steering 15.4% · 349

Engine 10.0% · 227

Back over prevention 6.4% · 144

Electrical system 4.1% · 93

Fuel/propulsion system 3.8% · 86

Power train 3.8% · 86

Severity

Of those complaints, 55 describe a crash, 1 describe a fire and 143 report an injury.

Reading the numbers

Across the 33 model years of the Ford Explorer in this data, 2015 sits 5th by complaint volume. 2002 draws the most.

Filings are rising, 724 in the last three years against 411 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 56,863 miles.

In owners' own words

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Structure

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle there was an odor of mildew inside the cabin of the vehicle. Upon inspection, it was discovered that water had leaked under the floorboards and the carpet was extremely wet causing black mold to develop under the carpet. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 124,000 Structure · reported at 124,000 miles

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Ford Explorer years

2012 1,037 complaints · 34.8% steering 2013 2,800 complaints · 30.0% steering 2014 2,051 complaints · 24.3% steering 2016 3,049 complaints · 19.5% structure 2017 2,078 complaints · 31.8% structure 2018 895 complaints · 32.3% structure

Compare all 33 model years →