Dodge Durango / 2004
2004 Dodge Durango problems
Owners have filed 1,420 complaints about the 2004 Dodge Durango with NHTSA. Engine accounts for 23% of them — narrowly the most common, ahead of engine and engine cooling at 18%.
Complaints1,420
Crashes65
Fires96
Injuries56
Deaths2
What owners report breaking
Engine 23.0% · 326
Engine and engine cooling 18.0% · 255
Electrical system 17.7% · 251
Air bags 10.1% · 143
Power train 7.0% · 99
Vehicle speed control 3.5% · 50
Structure 2.5% · 35
Steering 2.2% · 31
Severity
Of those complaints, 65 describe a crash, 96 describe a fire, 56 report an injury and 2 report a death.
Reading the numbers
Across the 21 model years of the Dodge Durango in this data, 2004 sits 5th by complaint volume. 1999 draws the most.
Filings have fallen off, 12 in the last three years against 64 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 93,000 miles.
In owners' own words
The contact owns a 2004 Dodge Durango. The contact stated that while driving approximately 35 mph, the engine stalled and the electronic throttle control warning lamp illuminated. The vehicle was taken to a dealer who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of this failure. The failure and current mileage was 112,000. The vin was not available. Engine · reported at 112,000 miles
My 2004 Durango limited equipped with the hemi 5.7 Liter engine developed a ticking sound and and failed while merging onto a highway fortunately I was able to avoid a accident. I later found out that this a frequent problem that occurs with the 5.7 Hemi engine in this model year, how come nothing has been done to rectify this. The engine is a costly repair that chrysler doesn't want to acknowledge. Engine · reported at 108,012 miles
The contact owns a 2004 Dodge Durango. After the vehicle was parked for a prolonged period of time, the contact attempted to restart the vehicle. The engine started to knock violently. The contact immediately shut off the vehicle and it was never restarted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000. Engine · reported at 90,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…