2025 KIA Sorento problems
Owners have filed 119 complaints about the 2025 KIA Sorento with NHTSA. Electrical system accounts for 16% of them, narrowly the most common, ahead of power train at 16%. A further 16.8% were filed without a specific system named.
Complaints119
Crashes12
Fires0
Injuries7
Deaths0
What owners report breaking
Unknown or other 16.8% · 20
Electrical system 16.0% · 19
Power train 16.0% · 19
Engine 15.1% · 18
Forward collision avoidance 9.2% · 11
Vehicle speed control 6.7% · 8
Service brakes 4.2% · 5
Fuel/propulsion system 3.4% · 4
Severity
Of those complaints, 12 describe a crash and 7 report an injury.
Reading the numbers
Across the 20 model years of the KIA Sorento in this data, 2025 draws comparatively few complaints; 2011 is the outlier year.
The median odometer reading at the time of complaint was 530 miles.
In owners' own words
The Kia Connect fuse was confirmed by Gerald Kia of Naperville to cause a parasitic draw that cannot be fixed. The dealership had to remove the fuse after stating that no software update is yet available, and that numerous owners have had the issue. My car has died 7x with less than 7K miles on it and less than a year old. Bought new. They still have not put the fuse back in and Kia has refused to issue a recall. Electrical system
While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the carâs touchscreen system. Electrical system
The driverâs door windows/lock button cluster on my 2025 Kia Sorrento LX will randomly not work. None of the buttons will work so I am unable to roll any of the windows down or lock or unlock the doors. The only way to fix this is to turn off the car and restart it. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…