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Cadillac / Escalade / 2021

2021 Cadillac Escalade problems

Owners have filed 110 complaints about the 2021 Cadillac Escalade with NHTSA. Engine accounts for 40.9% of them, far more than any other system, ahead of engine and engine cooling at 9.1%.

Complaints110
Crashes3
Fires1
Injuries3
Deaths0

What owners report breaking

Engine 40.9% · 45
Engine and engine cooling 9.1% · 10
Power train 9.1% · 10
Electrical system 7.3% · 8
Fuel/propulsion system 6.4% · 7
Unknown or other 5.5% · 6
Forward collision avoidance 4.5% · 5
Seat belts 2.7% · 3
Severity

Of those complaints, 3 describe a crash, 1 describe a fire and 3 report an injury.

Reading the numbers

Across the 9 model years of the Cadillac Escalade in this data, 2021 draws comparatively few complaints; 2007 is the outlier year.

Filings are rising, 108 in the last three years against 2 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 45,000 miles.

In owners' own words

Complete engine failure with vehicle only having 79615 miles on the vehicle. Vehicle was inspected by authorized Cadillac dealership and it was determined that the crank shaft/connecting rod had failed causing the engine to be replaced. Dealership communicated that issue was consistent with issue with known GM recall however vehicle was not covered under current recalled vin numbers at the time of engine failure. Engine
The contact owns a 2021 Cadillac Escalade. The contact stated while driving 65 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer who informed the contact that the engine and transmission might need to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000. Engine · reported at 45,000 miles
A major recall has been issued due to possible engine failure. It sounds like a ticking time bomb and the dealer and GM currently refuse to do anything about it because “remedy not available yet.” I’m stuck driving a vehicle where the engine could fail randomly at any minute putting my family in danger and there’s no fix being offered right now despite the massive recall. Replace my engine! Engine

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Cadillac Escalade years

Compare all 9 model years →