Ford Escape / 2020
2020 Ford Escape problems
Owners have filed 2,103 complaints about the 2020 Ford Escape with NHTSA. Structure accounts for 32.1% of them — far more than any other system, ahead of power train at 11.2%.
Complaints2,103
Crashes32
Fires9
Injuries43
Deaths0
What owners report breaking
Structure 32.1% · 675
Unknown or other 14.5% · 304
Power train 11.2% · 236
Electrical system 7.5% · 157
Fuel system, gasoline 5.6% · 117
Engine 5.4% · 114
Forward collision avoidance 4.3% · 90
Fuel/propulsion system 3.5% · 73
Severity
Of those complaints, 32 describe a crash, 9 describe a fire and 43 report an injury.
Reading the numbers
Across the 24 model years of the Ford Escape in this data, 2020 sits 8th by complaint volume. 2013 draws the most.
Filings are rising — 1225 in the last three years against 814 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 42,000 miles.
In owners' own words
Driver side door hinge is broken and it had to be replaced at a cost to me. Also the passenger side is doing the exact same thing as the driver side. Safety is at risk because doors will not close properly. Vehicle was taken back to dealership when it the driver side hinge malfunctioned and passenger side door was inspected by a body shop. There was not any warning signs that the hinge was broken on either door. Structure
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormally loud popping sound. Additionally, the door failed to open completely, and the window failed to roll down completely. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was 40,000. Structure · reported at 40,000 miles
The contact owns a 2020 Ford Escape. The contact stated that after stopping to refuel the vehicle, the front driverâs side door would not fully close shut. The vehicle was taken to a local dealer where it was diagnosed that the hinges needed to be replaced. The vehicle was not repaired and was left at the local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000. Structure · reported at 64,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…