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Chrysler / Pacifica / 2018

2018 Chrysler Pacifica problems

Owners have filed 1,394 complaints about the 2018 Chrysler Pacifica with NHTSA. Engine accounts for 27% of them, narrowly the most common, ahead of electrical system at 20.7%.

Complaints1,394
Crashes53
Fires23
Injuries21
Deaths0

What owners report breaking

Engine 27.0% · 377
Electrical system 20.7% · 289
Steering 13.1% · 182
Power train 11.2% · 156
Unknown or other 8.0% · 112
Fuel/propulsion system 3.4% · 47
Electronic stability control (ESC) 2.7% · 37
Vehicle speed control 2.5% · 35
Severity

Of those complaints, 53 describe a crash, 23 describe a fire and 21 report an injury.

Reading the numbers

Across the 12 model years of the Chrysler Pacifica in this data, 2018 ranks 3rd by complaint volume; 2017 draws the most.

Filings are rising, 574 in the last three years against 354 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 12,872 miles.

In owners' own words

I have experienced my 2018 Chrysler Pacifica stalling at varying speeds, including while idling, making turns and traveling under 40 miles per hour on municipal roads. When it does stall out, the dash displays 'electronic stability control. Requires restart.' I have almost been in multiple accidents due to this issue. I have brought it up with the dealership and they have said Chrysler does not have a fix for it. Engine · reported at 2,000 miles
Head gasket blown! Vehicle is under 100k miles, never overheated, service properly maintained. When researching symptoms, I discovered I am one of hundreds if not thousands of 2017-2018 model Pacifica owners who have suffered this issue. Heads are known to be faulty and Chrysler will not address the root of it. It's very possible this could lead to a locked engine while driving and cause harm to driver or others. Engine
The van was in motion when I was driving and it just stopped on traffic very scary experience when on the freeway and van dieds and cars behind me. This is not the first time that something went wrong with the van I was driving a different day on freeway and the van slowed down on its own and felt like it was going to died but didn't. But yesterday it died and I had to put it on park then tried to turn back on. Engine · reported at 15,184 miles

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Chrysler Pacifica years

Compare all 12 model years →