klepZ OwnerReports
KIA / Sorento / 2014

2014 KIA Sorento problems

Owners have filed 1,375 complaints about the 2014 KIA Sorento with NHTSA. Engine accounts for 28% of them, the clear leader, ahead of structure at 11.7%.

Complaints1,375
Crashes34
Fires69
Injuries30
Deaths1

What owners report breaking

Engine 28.0% · 385
Structure 11.7% · 161
Electrical system 11.1% · 152
Unknown or other 10.6% · 146
Exterior lighting 6.3% · 87
Power train 5.1% · 70
Air bags 3.7% · 51
Fuel/propulsion system 3.3% · 46
Severity

Of those complaints, 34 describe a crash, 69 describe a fire, 30 report an injury and 1 report a death.

Reading the numbers

Across the 20 model years of the KIA Sorento in this data, 2014 ranks 3rd by complaint volume; 2011 draws the most.

Filings have fallen off, 255 in the last three years against 474 in the three before. The issues here may already have been addressed.

The median odometer reading at the time of complaint was 80,000 miles.

In owners' own words

I'm still having problems with the engine after replacing it. Have had 1 fender bender, which cost me a lot of money. When it was replaced, I don't believe Kia paid for towing or car rental nor fix the other recall with the brakes. I also get a shock nearly every time I get out of the vehicle. Now facing the problem again after the engine replaced will now be the 3rd time my car needs repair due to engine. HELP!!! Engine · reported at 105,623 miles
Was driving on highway when suddenly the vehicle lost power and couldn't maintain speed. Once stopped smoke came out from under hood which turned out to be from coolant. Had car towed to independent shop where it was determined that the engine head gasket/s are bad and engine head bolts and block. Fix is it needs a new engine. Always had maintenance done at dealer and this happened just out of warranty 106k miles. Engine
The contact owns a 2014 Kia Sorento. The contact stated while stopping at a red light the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was no oil in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000. Engine · reported at 110,000 miles

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other KIA Sorento years

Compare all 20 model years →