Ford Fusion / 2012
2012 Ford Fusion problems
Owners have filed 3,055 complaints about the 2012 Ford Fusion with NHTSA. Steering accounts for 48.4% of them — far more than any other system, ahead of air bags at 13.3%.
Complaints3,055
Crashes165
Fires11
Injuries104
Deaths7
What owners report breaking
Steering 48.4% · 1478
Air bags 13.3% · 406
Electrical system 5.3% · 162
Power train 5.2% · 158
Unknown or other 3.9% · 119
Engine 3.6% · 111
Service brakes 3.4% · 104
Structure 3.3% · 100
Severity
Of those complaints, 165 describe a crash, 11 describe a fire, 104 report an injury and 7 report a death.
Reading the numbers
Across the 15 model years of the Ford Fusion in this data, 2012 ranks 3rd by complaint volume — 2010 draws the most.
Filings have fallen off, 272 in the last three years against 499 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 72,120 miles.
In owners' own words
Power steering failed notice displayed upon starting parked vehicle.. 2012 Ford Fusion display panel said "power steering assist failure" and " service advancetrac." When I logged in on Ford owner website, it advised me of "field service action" titled "epas steering efforts" and field service action number "15n01." Date this began approximate, and has repeated and finally remains failed. Mileage is approximate. Steering · reported at 18,000 miles
Driving down the road and it popped up service power steering now. So I drove it onto the store. Cut the car off came back out of store and cranked my car and it then said service power steering now tried to back up and couldn't. It was very hard to turn. Been sitting in my yard since then because it is such an expensive problem to fix. I personally think there should be a recall and Ford needs to do it soon. Steering · reported at 63,000 miles
The contact owns a 2012 Ford Fusion. While driving 60 mph, the power steering warning light illuminated and the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,071.....Updated 03-31-16 *bf...Updated 04/25/18*jb Steering · reported at 100,071 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…