Ford Escape / 2012
2012 Ford Escape problems
Owners have filed 792 complaints about the 2012 Ford Escape with NHTSA. Steering accounts for 17.3% of them — narrowly the most common, ahead of fuel/propulsion system at 17.3%.
Complaints792
Crashes57
Fires4
Injuries32
Deaths0
What owners report breaking
Steering 17.3% · 137
Fuel/propulsion system 17.3% · 137
Engine 9.1% · 72
Vehicle speed control 8.7% · 69
Structure 8.5% · 67
Power train 8.3% · 66
Unknown or other 5.6% · 44
Electrical system 5.3% · 42
Severity
Of those complaints, 57 describe a crash, 4 describe a fire and 32 report an injury.
Reading the numbers
Across the 24 model years of the Ford Escape in this data, 2012 sits 15th by complaint volume. 2013 draws the most.
Filings have fallen off, 53 in the last three years against 98 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 52,000 miles.
In owners' own words
The contact owns a 2012 Ford Escape. The contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. Fuel/propulsion system
The contact owns a 2012 Ford Escape. The contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Fuel/propulsion system
The contact owns a 2012 Ford Escape. The contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). The contact called auto nation Ford marietta at 770-674-6077 (located at 860 cobb pkwy se, marietta, ga 30060) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. Fuel/propulsion system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…