2009 Lexus ES350 problems
Owners have filed 154 complaints about the 2009 Lexus ES350 with NHTSA. Air bags account for 65.6% of them, far more than any other system, ahead of vehicle speed control at 15.6%.
Complaints154
Crashes20
Fires2
Injuries17
Deaths5
What owners report breaking
Air bags 65.6% · 101
Vehicle speed control 15.6% · 24
Electrical system 3.2% · 5
Structure 3.2% · 5
Service brakes, hydraulic 2.6% · 4
Fuel system, gasoline 1.9% · 3
Exterior lighting 1.3% · 2
Unknown or other 1.3% · 2
Severity
Of those complaints, 20 describe a crash, 2 describe a fire, 17 report an injury and 5 report a death.
Reading the numbers
Across the 5 model years of the Lexus ES350 in this data, 2009 draws comparatively few complaints; 2007 is the outlier year.
Filings are rising, 102 in the last three years against 8 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 20,102 miles.
In owners' own words
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 17v006000 (air bags), however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available. Air bags
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…