2002 GMC Envoy XL problems
Owners have filed 111 complaints about the 2002 GMC Envoy XL with NHTSA. Electrical system accounts for 13.5% of them, narrowly the most common, ahead of exterior lighting at 13.5%.
Complaints111
Crashes3
Fires5
Injuries2
Deaths0
What owners report breaking
Electrical system 13.5% · 15
Exterior lighting 13.5% · 15
Fuel system, gasoline 11.7% · 13
Power train 11.7% · 13
Engine and engine cooling 5.4% · 6
Service brakes, hydraulic 5.4% · 6
Latches/locks/linkages 4.5% · 5
Structure 4.5% · 5
Severity
Of those complaints, 3 describe a crash, 5 describe a fire and 2 report an injury.
Reading the numbers
Across the 4 model years of the GMC Envoy XL in this data, 2002 draws comparatively few complaints; 2003 is the outlier year.
Filings have fallen off, 8 in the last three years against 19 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 54,844 miles.
In owners' own words
For I have a 2002 GMC envoy that is having brake problems and the answer that I was getting from the dealer was that my brakes were low, well I changed them and the problem is still there, for at times when holding down the brake the pedal will stop and then drop about an eight of an inch ( as if there is air in the lines) and I don't know if electrical problems are thought of as dangerous, but I have them too. Electrical system · reported at 28,000 miles
The contact owns a 2002 GMC Envoy XL. While driving 70 mph, smoke appeared from the vents on the dashboard. The contact stopped the vehicle and called the police. A police report was filed. The vehicle was towed to the dealer and they stated that the panel cluster gauge melted. The powertrain was unknown. The current mileage was 97,000 and failure mileage was 96,000. Electrical system · reported at 96,000 miles
2002 GMC envoy - the cluster package on my truck has completely gone out, I can not see anything on my dash board and when I took it back to the dealer for repairs due to the recall # 03v096000, advised its for calibration only and my vehicle needs a cluster replacement. This is a hazard the cluster package will not restart this is a daily operation. Electrical system · reported at 100,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…